En tweet om vad som komma skall i #Husby?

Sveriges Radio journalisten Warsame Elmi (@SrElmi) twittrade kl 20.45 om att det planeras upplopp i Husby med start 22.00. En sådan tweet är häpnadsväckande och skapar nyfikenhet. Den är häpnadsväckande då den indikerar att upploppen inte är organiserade i lösa strukturer utan är tidsmässigt planerade. Nyfikenhet uppstår naturligtvis kring den tidsmässiga precisionen i en sådan tweet.

Husby_plan22

Om 10 minuter kommer någon form av besked.

Mitt eget intresse kring den tweet som Warsame Elmi förmedlat ligger i en diskussion som pågår i forskarsamhället kring utmaningarna att monitorera stora mängder publika tweets för att filtrera fram enskilda tweets som kan ge tidiga signaler kring kritiska skeenden i en dynamisk händelseutveckling. Ett exempel på hur denna forskning redan resulterat i intressanta tjänster är Rikard Stronkmans arbete med tjänsten Twitcident.

Avstämning:
Vid 22.59 inkommer flera rapporter om stenkastning med mera från Husby. Därmed står det klart att Warsame Elmi tyvärr fick rätt med sin tweet. Den tidsmässiga precisionen var alltså +59 minuter.

Vid 22:25 verkar den tidsmässiga precisionen hos ovan tweet vara av lägre kvalité om nu minuter är den enhet som en sådan bedömning skall ske efter. Rapporter från trygghetsvandrare i området rapporterar att ännu inget hänt men att saker kan komma att byggas upp. Se tweet-rapporteringen från trygghetsvandraren Benjamin Dousa (@BenjaminDousa) nedan:

husby_sitrep2

Med detta sagt så kommer nu 22:35 information via Expressen Primetime att det förekommit stenkastning i Husby samt via Twitter finns uppgifter att skadegörelse inträffat i Farsta.

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Twitcident: Delft University takes the lead in making use of social media for incident response

Delft University is now taking the lead in innovative design when it comes to making use of social media for incident response. A group of researchers with Fabian Abel, Claudia Hauff, Geert-Jan Houben, Richard Stronkman and Ke Tao focusing on Social Semantic Web research have now launched a great innovation called Twitcident, where they harvest social media insights after an incident has happened. Read more about the research at: http://wis.ewi.tudelft.nl/twitcident/

Additional information could also be found at:
Website: http://twitcident.com
Blog: http://blog.twitcident.com (in Dutch)
Twitter: @twitcidentapp

  • Fabian Abel, Claudia Hauff, Geert-Jan Houben, Richard Stronkman, Ke Tao. Semantics + Filtering + Search = Twitcident. Exploring Information in Social Web Streams. In Proceedings of International Conference on Hypertext and Social Media (Hypertext), Milwaukee, USA, 2012 [pdf]

In relation to the above work, I would also like to promote the following papers:

  • Johansson, F.; Brynielsson, J.; Horling, P.; Malm, M.; Martenson, C.; Truve, S.; Rosell, M.; , “Detecting Emergent Conflicts through Web Mining and Visualization,” Intelligence and Security Informatics Conference (EISIC), 2011 European , vol., no., pp.346-353, 12-14 Sept. 2011 [pdf]
  • Sitaram Asur and Bernardo A. Huberman. 2010. Predicting the Future with Social Media. In Proceedings of the 2010 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology – Volume 01 (WI-IAT ’10), Vol. 1. IEEE Computer Society, Washington, DC, USA, 492-499. DOI=10.1109/WI-IAT.2010.63 [pdf]
  • Ginsberg, Jeremy, Mohebbi, Matthew H., Patel, Rajan S., Brammer, Lynnette, Smolinski, Mark S., Brilliant, Larry. Detecting influenza epidemics using search engine query data. Nature. 2009/02/19/print. Macmillan Publishers Limited. [pdf]

Dörrknackning 2.0 : Polisen söker vittnen via Twitter

Under förmiddagen idag rånades en person i sin lägenhet i Stockholm. Två personer avvek från platsen och polisen söker nu via Twitter vittnen till händelsen. Detta måste ju vara ett bra exempel på hur delar av Polisen nu inte bara förstått nyttan av social media utan också snabbt kan nå ut och knacka dörr på ett helt nytt sätt. Återigen är det IGchefen som visar framfötterna.

Exemplet ovan är säkert inte den förstå gången polisen söker vittnen via Twitter men det är trots allt ett bra och illustrativt exempel.

“clearly Twitter is becoming a key vehicle for emergency communications”

It is far from a complete surprise for us, but social media seems to become more and more important in emergency and crisis response. During the last few years, we have heard many reports of the potential of social media in times of emergencies, crises and disasters. Too often, these stories have focused only on the potential use and interesting yet minor examples of real use. But since some time, we now see a massive use of social media where the benefits not only are identified but are concrete and real.

During hurricane Irene, not only top-level government agencies used social media to stay informed, but also local governments. It is refreshing to see how local and regional agencies now seems to have overcome their self-generated administrative and bureaucratic hurdles to use social media.

Alexander Howard writes on CBSnews.com how “Hurricane Irene highlights importance of real-time leadership and social data”. He describes how Mayor Vince Gray (@MayorVinceGray) in Washington just recently have come to the conclusion that social media is fundamental i emergency and crisis response. I quote “Mayor Gray’s office, while a relative latecomer to social media, appears to be convinced of its use after the past weekend: “clearly Twitter is becoming a key vehicle for emergency communications,” he tweeted last night.”

We have not seen the same enthusiasm yet in Swedish local, regional and national agencies, but it is reasonable to expect that similar opinions will emerge even here in Sweden. What is really fascinating is how the US department of Homeland Security urges people to use social media during extreme events in order to stay in contact.

According to Alexander Howard, FEMA administrators such as Craig Fugate (@CraigAtFEMA) use social media for situational awareness. Craig Fugate explains that “Social media’s biggest power, that I see, is to empower the public as a resource.”

We have still some work to do in Sweden before our national, regional and local agencies will use social media for situational awareness. But important steps are on its way and it is not unlikley that we will see a dramatic shift in attitude to use social media for improved situation awareness during the next few years. It is reasonable to believe that we will se a rapid increase of competence development activities focusing on social media for crisis response. Many Swedish organizations have a long way to run to catch up with the fast-paced social media landscape.

FEMA’s social media strategy

Learn more about FEMA´s thinking on how to leverage social media to better respond to major emergencies and disasters. FEMA chief Craig Fugate is interviewed by Wired about the use of social media in emergency and disaster response. In the interview, Carig underline the importance that governments must adapt their official websites to also fit a mobile context as well as see social media as a core and important technology. Further, two-way communication between the public and government officials are discussed. It seems as Craig has listen to the research results provided by Leysia Palens research group at Univ of Colorado, boulder. [The Wired podcast]

Swedish Police on Twitter?

Today, I noticed that the Swedish Police is on Twitter! I am not sure if this is the real Police in West Sweden or just someone just pretending. According the tweets, it looks like the real thing. The links in the tweets point to the official website of the police. The use of Twitter and similar services by government organizations raises the question of how we as citizens can make sure that the identify of the organization has validity and credibility. If the Swedish Police is using Twitter, then this is a truly amazing moment, signaling a radical shift in perspective of government organizations and that they now has started to realize the momentum in social applications and social media.

Understrecket på SVD: Upptäck nästa pandemi på Twitter av Victor Galaz

Victor Galaz fil dr statsvetenskap skriver om sociala mediers användbarhet för att snabbt upptäcka nya hälsokriser. I texten som publicerades på Understrecket i SVD den 29 maj diskuterar Victor Galaz social media och då specifikt Twitter i relation till de stora världsomspännande organisationerna (ex WHO mfl) svårigheter att snabbt få in information från de olika länderna vid ett utbrott. Victor menar på att sådana organisationer står inför stora förändring där social mjukvara innebär helt nya möjligheter till “infoveillance”. Stora centrala strukturer behöver skaffa sig en förmåga att agera lokalt och flexibelt för att kunna följa och leda en händelseutveckling. Läs Victors mycket intressanta resonemang på www.svd.se