Design Thinking : Human Centered Design

Human Centered Design
This space is dedicated to methods and inspiration for design. Design is here seen as the deep, creative and fundamental way to approach change, as in Design Thinking and materialised in Human Centered Design. Design thinking has over a very long time become a popular as well as debated approach for shifting the design focus away from a restricted user-perspective to a much more inclusive people-perspective. People are humans rather than users, as Donald Norman would phrase it.

I teach about HCD, digital prototyping, and the need for design technologists on master´s level, PhD-student´s level and also in project specific events. 

  • Digital infrastructures. 15 credits (TIA016), 2018
  • Interaction design, – 15 credits (TIG 164), 2017, 2018
    A bachelor level course at the Informatics program “Systemvetenskap”,at Dept of Applied IT, University of Gothenburg.
  • Human centered design – 7,5 credits (TDA486) 2014, 2015, 2016
    A master´s level course part of the Interaction Design and Technologies program at Chalmers University in Gothenburg, Sweden. Read more at
  • Communication Technology – 7,5 credits (TIA066) 2015, 2016, 2017
    A master´s level course on the Master in Communication at Dept of Applied IT, University of Gothenburg.
  • ISCRAM Summerschool 2011, 2012, 2013, 2014, 2017
    The number one venue for learning Phd-students and professionals regarding information systems for crisis response and humanitarian operations. Read more at
  • Project specific events
    Among other organizations, the Swedish Rescue Agency (now has received support from our research group in applying HCD in order to further advance the design of their decision support system for emergency responders.

Guides and essays
Human Centered Design Toolkit : Book : IDEO [link]
Human-Centered Design Considered Harmful : Essay : Don Norman [link]
Innovating for People  : Book : [Luma Institute: Amazon]

Disrupt by Luke Williams
Business Model Generation  by Alexander Osterwalder and others
Change by Design by Tim Brown
Design-driven Innovation by Roberto Verganti
The Designful Company by Marty Neumeier [@Amazon, DMI Short version PDF]


Brown, T. (2008). Design thinking. Harvard business review, 86(6), 84.

Bobeth, J., Schreitter, S., Schmehl, S., Deutsch, S., & Tscheligi, M. (2013, September). User-centered design between cultures: Designing for and with immigrants. In IFIP Conference on Human-Computer Interaction (pp. 713-720). Springer Berlin Heidelberg.

Carlgren, L., Rauth, I., & Elmquist, M. (2016). Framing design thinking: The concept in idea and enactment. Creativity and Innovation Management25(1), 38-57.

Giacomin, J. (2014). What Is Human Centred Design?. The Design Journal, 17(4), 606-623.…

Kelly, J., & Matthews, B. (2014). Displacing use: Exploring alternative relationships in a human-centred design process. Design Studies, 35(4), 353-373.

Häger, F., Kowark, T., Krüger, J., Vetterli, C., Übernickel, F., & Uflacker, M. (2015). DT@ Scrum: integrating design thinking with software development processes. In Design Thinking Research (pp. 263-289). Springer International Publishing.

Maguire, M. (2001). Methods to support human-centred design. International journal of human-computer studies, 55(4), 587-634.

Norman, D. A. (2005). Human-centered design considered harmful. Interactions, 12(4), 14-19.

Norman, D. (2005). HCD considered harmful? A Clarification.

Norman, D. A. (2006). Logic versus usage: the case for activity-centered design. interactions, 13(6), 45-ff.

Norman, D. A., & Verganti, R. (2014). Incremental and Radical Innovation: Design Research vs. Technology and Meaning Change. Design Issues, 30(1), 78-96.

Redström, J. (2006). Towards user design? On the shift from object to user as the subject of design. Design studies, 27(2), 123-139.

Sanders, E. B. N., & Stappers, P. J. (2008). Co-creation and the new landscapes of design. Co-design, 4(1), 5-18.

Siek, Katie A., Gillian R. Hayes, Mark W. Newman, and John C. Tang. “Field deployments: Knowing from using in context.” In Ways of Knowing in HCI, pp. 119-142. Springer New York, 2014.

Steen, M. (2011). Tensions in human-centred design. CoDesign, 7(1), 45-60.…

Williams, Ashley. 2009. User-centered design, activity-centered design, and goal-directed design: a review of three methods for designing web applications. In Proceedings of the 27th ACM international conference on Design of communication (SIGDOC ’09). ACM, New York, NY, USA, 1-8.

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