Temporal delays in command & control systems

The last months events in Göteborg with both storms and spectacular robbery have provided good opportunities to study the use of command and control system in crisis management. An interesting pattern has been observed when analyzing command centre communication logs. There seems to be a temporal delay between when an activity takes place in time and when the very same activity becomes an entry in the command and control systems. This temporal delay can be significant which could have consequences when the command and control systems are interconnected between crisis response organizations. There are much analytical work still to be done, but the topic of temporal delays caused by poor system design is an important issue. Especially when these systems are expected to deliver some value/input to provide a common operating picture in order to provide distributed situational awareness in cases of crisis in the society.

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